CODE OF CONDUCT
At Aqua Massage Therapy, building trusting and respectful relationships with my clients is essential so you can feel safe, comfortable and relaxed. I pride myself on delivering excellent service and providing treatments to the highest standard so you receive the maximum health and wellness benefits.
When making a booking, you agree to show respect at all times including no indecent behaviour or comments, harassment or requesting anything inappropriate.
GENERAL
- A 50% deposit is required by bank transfer at the point of booking and is none refundable unless we cancel the appointment.
- We reserve the right to refuse treatment or discontinue treatment for any reason. Examples would be indecent behaviour, requesting anything inappropriate, harassment, refusal to pay a deposit, not turning up to an appointment or cancelling an appointment twice consecutively.
- To receive a treatment at Aqua Massage Therapy, it is compulsory to have a full consultation first. During a consultation please be completely honest and give accurate information so the treatment plan created is safe for you. By signing consent for the treatment you are agreeing that the information you have given is correct.
- All information you give and is documented in a consultation is strictly confidential and will not be shared unless requested by you, or a situation occurs whereby it's in your best interests to be released to a medical professional.
- Please do not wander around the botanical gardens without permission or following safety instructions given. There are steps on the hillside and some uneven ground, if you walk beyond the Breezehouse without permission or safety instruction, Aqua Massage Therapy and Flamingo Falls will not be liable for any injuries sustained.
- Please do not attempt to pet any of the wildlife within the grounds of the Aqua Massage Hideaway.
- You must be over 18 to independently receive a treatment. All under 18's will be treated with a parent present and consultation forms signed by the parent.
- Aqua Massage Therapy is not responsible for lost possessions.
MEMBERSHIP
Monthly membership
- Minimum 6 month agreement
- 1 x 90 minute session per month
- Can be paid in full or you can commit to paying a standing order for three months to be paid on the 1st of each month
- Please note that membership for pregnancy massage can be for a minimum of 3 months
- Monthly membership is not transferable
- This membership will not auto renew so please let me know two weeks in advance if you want to continue. Continuation is not guaranteed if the membership subscriptions are full
- You can cancel the monthly membership within two weeks of purchase and future sessions will be charged at the usual rate
- A maximum of 2 treatments can be rolled over after the six month agreement has ended
Fortnightly membership
- Minimum 6 month agreement
- 2 x 90 minute sessions per month
- This membership can be shared with one other nominated individual, providing they read and accept all terms and conditions.
- The membership can be paid in full or you can commit to paying a standing order for three months to be paid on the 1st of each month
- This membership will not auto renew so please let me know two weeks in advance if you want to continue. Continuation is not guaranteed if the membership subscriptions are full
- You can cancel the fortnightly membership within two weeks of purchase and future sessions will be charged at the usual rate
- A maximum of 2 treatments can be rolled over after the six month agreement has ended